Iceland Excursion  
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Reservations should be made in writing to Iceland Excursions and should contain the following information:
• Service to be included & start date.
• Number of passengers & full name.
• Date of arrival and departure
• Flight number and arrival time

Confirmations:
It is our goal to send a written preliminary confirmation of each reservation made within 48 hours, stating which services are to be included, the price and which currency is being used as reference. Final confirmation is sent when full payment has been received.

Payments:
Service should be paid upon reservation with credit card. Information needed for credit card payment:
• Cardholder full name / Company name if company card
• Credit card number & expiration date
• CVC number 3 digits on the back of the credit card.
• Card type

Change of reservation:
For changes made to a reservation within one week of arrival to Iceland we reserve the right to charge a fee from EUR 160. Changes made after travel has commenced is at the guest's own cost.

Cancellations:
All cancellations should be in writing and be notified as soon as possible. Please see following table for cancellation fee:
Time of cancellation:
Less than 4 weeks prior to arrival: 20%
Less than 2 weeks prior to arrival: 50%
Less than 1 week prior to arrival: 100%
We strongly recommend that all our clients take out comprehensive travel insurance to avoid dispute in case of cancellation.

Liability:
Iceland Excursions cannot be held responsible for the facts, defaults or delay of any agent, hotel, coach, operator, airline, guide, restaurant or any other persons or companies, however caused. IE is not responsible for losses in the event of force major, such as natural catastrophes, strikes or other corresponding causes. We also reserve the right to alter routes due to road or weather conditions without prior notice. In the rare cases that there is a double booking or a good reason for moving the guest, we reserve the right to do so by providing similar accommodation or better in the same area.
 
   
Iceland Excursions - Gray Line Iceland
Contact Information ID: 571292-2979 About Us
Klettagarðar 4 Members of Grayline Worldwide Employees
104 Reykjavik   Preferred Partners
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General Conditions
Tel: +354 540 1313 Contact us
Fax: +354 540 1310 Customer Reviews
www.icelandexcursions.is   Site Map
iceland@grayline.is    
News
Entrance fee now included!
Vestmannaeyjar islands tour has become one of Gray Line Iceland's most popular tours. We are proud to announce that the entrance fee to the Eldheimar volcano museum is now included in our tour free of charge.  The Museum's volcano exhibition focuses on the 1973 volcanic eruption in Ve [ More ]
Easter in Iceland 2014
Easter in Iceland is both a religious holiday and a sign that winter is over. The latter usually proves spectacularly wrong, but as long as we get our chocolate Easter egg on Sunday morning, we're ok. Over Easter all our tours will be running according to schedule, our service desks in Hafnarst [ More ]

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